Privacy Policy

Effective date: September 3, 2025
Who we are: Lee’s General Landscaping (“Lee’s,” “we,” “us,” or “our”). This policy also covers our related brands and trade names operated by the same business, including (if applicable) Urban Jungle LLC.

Quick Summary (TL;DR)

• We collect only what we need to give you quotes, schedule jobs, take payment, and improve our website.
• We don’t sell your personal information.
• You control your info: ask to access, correct, delete, or opt out of marketing anytime.
• We use reputable third-party services (e.g., scheduling, payments, analytics) and share data with them only as needed to run our business.
• Questions? Email lees.g.landscaping@gmail.com.

1) Scope of this Policy

This Privacy Policy explains how we collect, use, disclose, and protect information related to:

• Our website https://www.leesgenerallandscaping.com/ and any pages that link to this policy
• Contact forms, quote requests, text messages, calls, and emails
• Job scheduling and service records
• Marketing communications (e.g., newsletters, promotions)
• Reviews, photos, and testimonials you submit or allow us to use

This policy does not cover third-party websites or services you access through links on our site (e.g., maps, social media). Check their policies.

2) Information We Collect

Information you provide directly

• Contact details: name, phone, email, address, preferred contact method
• Project details: photos, videos, descriptions of your property and requested services
• Billing details: payment method information (processed by third-party providers); we do not store full card numbers
• Reviews & media: testimonials, ratings, before/after photos you submit or approve for use

Information collected automatically (website)

• Device & usage data: IP address, browser type, pages visited, time on site, referring/exit pages
• Cookies & similar tech: used for basic site functionality, analytics, and (if enabled) advertising/remarketing (see Section 5)

Sensitive information

We do not seek to collect sensitive personal information. Please avoid sending anything sensitive (e.g., health, financial account numbers) through forms or email. If you believe you’ve sent such info by mistake, contact us to remove it.

3) How We Use Your Information

• Provide services: create quotes, schedule jobs, perform work, send invoices/receipts
• Customer support: respond to questions, updates, and service reminders
• Payments: process deposits/final payments via trusted payment processors
• Improve our website & services: analytics, debugging, performance, and user experience
• Marketing (optional): send updates, promotions, and service tips (you can unsubscribe anytime)
• Legal & safety: comply with laws, protect our rights, prevent fraud/abuse

Legal bases (for visitors in the EEA/UK):

• Contract, Legitimate interests, Consent, and Compliance (as outlined in original draft).

4) How We Share Information

We share information only as needed to run our business, including with:

• Hosting & IT providers (website host, email, cloud storage)
• Scheduling/CRM & estimating tools (e.g., Yardbook/Jobber)
• Payment processors (e.g., PayPal, Stripe; we don’t store full card data)
• Analytics (e.g., Google Analytics)
• Email & SMS tools (e.g., Mailchimp, transactional SMS gateways)
• Maps & embeds (e.g., Google Maps)
• Professional advisors (accountants, insurers, legal counsel)
• Service partners/subcontractors (only for the portion of work they perform)

We require third parties to safeguard your information and use it only for the services they provide.
We do not sell your personal information.

5) Cookies, Analytics & Ads

• Essential cookies: security, forms, sessions
• Analytics cookies: understand usage (Google Analytics 4)
• Advertising cookies (optional): Google Ads/remarketing

You can manage cookies via your browser or (if implemented) a cookie preferences tool.

Do Not Track: Because there’s no industry standard, we don’t respond to these signals, but we honor applicable opt-out rights.

6) How We Protect & Retain Your Information

• Security: administrative, technical, and physical safeguards.
• Retention: kept as long as necessary for services, compliance, and disputes; then deleted or de-identified.

7) Your Choices

• Access/Update: Request a copy of your info or corrections.
• Delete: Ask us to delete info we no longer need.
• Marketing opt-out: Unsubscribe via any marketing email or email us.
• Cookies: Adjust browser or cookie preferences.
• Text messages (SMS):
  • By opting in, you agree to receive service and marketing texts from us.
  • No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.
  • All OPT-IN requests include text messaging originator opt-in data and consent; this information will not be shared with third parties.
  • Reply STOP to opt out of SMS marketing. For service updates, contact us for alternatives.

8) State & Regional Privacy Rights

(Full CPRA & EEA/UK details as written in original draft.)

9–13)

Children’s Privacy, User-Provided Content, International Transfers, Links to Other Sites, and Changes to Policy remain unchanged from draft.

14) Contact Us

Lee’s General Landscaping
Email: lees.g.landscaping@gmail.com
Office: 206-259-7919
Website: https://www.leesgenerallandscaping.com/
Mailing Address: [business address, city, state, ZIP]

15) Additional Disclosures for the Last 12 Months (CPRA)

• Categories collected: identifiers, service history, site analytics, user content.
• Sources: from you, automatically, from service providers, and public sources.
• Purposes: services, payments, analytics, security, compliance.
• Disclosed to: IT, analytics, processors, CRM tools, advisors, subcontractors.
• Sold/Shared: We do not sell or share personal information.

16) Accessibility & Language

If you need this policy in another format or language, email us at lees.g.landscaping@gmail.com.